I was introduced to travel insurance when I started volunteering for All Hands Volunteers in the Philippines in 2013 where I was required to have a travel insurance to cover my work in the post disaster zones. Being a frequent traveller, now I understand how important it is to have a travel insurance (It is a life saver when you fall sick in a REALLY REALLY EXPENSIVE country!).
A lot of Malaysians rarely get travel insurance thinking that their at home insurance covers it but in most cases they don’t. It is always best to check with your insurance provider if they cover you while you are abroad and how much the coverage for. AIG Travel Assist travel insurance is great for Malaysians wanting to go travel abroad and domestically in Malaysia.
Before I left for Malaysia for India, I knew I have to get a long-term travel insurance so that I don’t have to buy them every time I go to different country. That is when I was introduced to my awesome AIG Insurance Agent – Andy Marvin George! My travel plans have always been almost adhoc and spontaneous most of the time so when I wanted to get my Travel Insurance, Andy was in Korea. He was so efficient that he got it done while he was waiting to board his flight from Incheon Airport, talk about dedication!
I realized how important travel insurance is for Malaysians after being trapped in the Nepal Earthquake myself. I needed to get out from Nepal because I had a flight from India to Japan and everything I owe was in the school in India. Everything was kinda shut down after the earthquake and we had so many dangerous aftershocks. So when Andy first saw my update from Nepal saying that I am okay after the big Nepal Earthquake, he immediately asked if I needed any assistance. Since the phone was down and all I had was internet (thankfully!) so we talked a lot on Facebook and all. When the phone line was restored, he got AIG Travel Assist call centre to call me and help me through. He even called me personally to make sure am alright.
I still remember when I heard their voices “Hello Mr Rayyan, firstly I am glad to hear your voice. Are you alright? Are you injured? Where are you?” That were some of many questions they asked and they were genuinely concerned about my well being! I was so relieved to hear their voices. It did help me to calm down for a bit. They did everything they can to help me out. It was really helpful to have someone think about the best options for you when you have no access to stuff from the ground. AIG Travel Assist is really there to assist!
I still thinks that Andy is a different kind of agent, he really cares about you even after he sells you insurance so you can rest assure that he will take care of you! I definitely recommend AIG Travel Assist for Malaysians looking for travel insurance. If you are interested to get your own travel insurance for Malaysian, you can contact Andy by emailing him at email@example.com or just inbox him on facebook!